Shipping & Delivery Terms

At Zonellia Herbs India, we are committed to providing a hassle-free and timely delivery experience. Our shipping and delivery policy is designed to keep you informed at every step. Please read the terms below carefully.

1️⃣ Shipping Locations

• We ship all across India.
• For international shipping, please reach out to us at [89081 60006] for availability and charges.

2️⃣ Order Processing Time

• Orders are processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

3️⃣ Delivery Time

• Standard Delivery: 5-7 business days (depending on your location).
• Express Delivery (if applicable): 2-4 business days.
• Delivery timelines may vary for remote areas or during peak seasons, natural calamities, or strikes.

4️⃣ Shipping Charges

• FREE Shipping.
• Express Delivery Charges (if applicable) will be calculated at checkout.

5️⃣ Order Tracking

• Once your order is shipped, you will receive an email or SMS with a tracking link.
• Use this link to track your package in real time.

6️⃣ Cash on Delivery (COD)

• COD service is available for select locations in India.
• An additional fee of ₹50 may apply for COD orders.

7️⃣ Address Accuracy

• Please ensure that the shipping address provided is accurate and complete.
• Zonellia Herbs will not be responsible for delays or lost shipments due to incorrect or incomplete addresses.

8️⃣ Delivery Issues & Delays

• If you experience a delay in your delivery, please contact our support team at [89081 60006].
• In case of damage, defects, or missing items, notify us within 48 hours of receiving the package.

9️⃣ Return to Sender (RTS)

• If the package is returned to us due to customer unavailability, incorrect address, or refusal to accept delivery, re-delivery charges may apply.

🔄 Order Cancellations & Changes

• Orders can be canceled or modified before they are dispatched.
• Once shipped, cancellations are not possible.

📞 Need Help?

For any queries related to shipping, delivery, or tracking, feel free to reach out to us:
📧 Email: info@zonellia.com
📞 Phone: 89081 – 60006

We are always here to assist you and ensure that your Zonellia Herbs experience is smooth, natural, and stress-free! 🌿